Support
We read every message, and usually reply within two days.
Write to us: support@imanflow.ca
Tell us your phone model, the app version (in Settings, at the bottom) and what happened, and we’ll take it from there.
Prayer times
My times don’t match my mosque
Open You › Adhan & location and choose the Calculation method your community follows, and Standard or Hanafi Asr. Match my mosque lets you move any prayer a few minutes either way.
The times are for the wrong place
Turn on Follow my location to have the times move with you, or tap Location to choose a city. A city you choose stays chosen until you change it.
The adhan and reminders
I don’t hear the adhan
- In Adhan & location, check that Prayer reminders is on, At prayer time is set to Adhan, and each prayer you want is switched on.
- Allow notifications for ImanFlow in your phone’s Settings. On iPhone, a phone on silent or in a Focus plays no sound.
- Use Send a test notification to check.
Reminders stopped after a week
Reminders are set a week ahead. Opening the app sets the next week; the app reminds you on the last day.
Choosing a voice
Adhan voice offers Makkah, Madinah, Mishary Alafasy, Ahmad al-Nafees, Mansour al-Zahrani and Istanbul. Fajr plays its own adhan.
Your account
No account is needed to see prayer times, read the Quran or find the Qibla. Signing in keeps your streaks, saved verses and progress across devices.
Deleting your account
In the app, open You › Settings › Delete account. Your account and what’s stored with it are removed. You can also ask us by email and we’ll do it for you.
Live classes
Only the teacher and the students of a class can enter its room. If a class link doesn’t open, make sure you’re signed in with the account your teacher invited.
Privacy
How we handle your information is in our privacy policy. The terms of use are here.